This Meeting was part of the Enabling and Training for Better Support project, co-financed by INR I.P. 2017, in which it seeks to develop knowledge, practices and techniques that allow for greater effectiveness and efficiency in the support provided with technicians and managers.
The date and place of the Meeting (February 10, at the CTCV, in Coimbra) were purposely chosen so that the participants, on the same day, could attend the Introduction to EQUASS 2018 Session promoted by the CTCV and APQ. In this session, Eng. Marta Ferreira (from CTCV) presented the Structure and Principles of the new EQUASS, clarifying the participants about the main changes to the model. Eng. Alexandre Rebelo (from APPACDM Coimbra) also spoke of his experience as a quality manager of an entity certified for excellence and also as an auditor. Finally, Guus Van Beek (POS) also spoke to those present via Skype about his new model, introducing them to several new features.
In the afternoon, the FORMEM Quality Meeting was held, whose main focus was to reconstitute the Benchmarking Group and create a Team of Internal Auditors. This had as moderators Dr. Mário Pereira and Dr. Ana Isabel Cruz, president and vice president of FORMEM, respectively.